Summary
I am a Technical/Functional Business Analyst with over four years of experience supporting B2C and B2B consumer goods companies across the US and UK markets. My expertise lies in Salesforce Commerce Cloud (SFCC), where I have successfully collaborated with clients to implement enhancements and provide ongoing support for Multiple sites in agile environments. I have a strong working knowledge of ServiceNow, Atlassian, Slack, Rapid Spike, Salesforce, and Microsoft tools, which enables me to drive operational efficiency, streamline workflows, and facilitate effective collaboration.
